Joining the Vet Dynamics programme has been without doubt my best (professional) decision. HUGE growth in practice profitability, structure and guidance in my management of my business, huge change to my time management and last but not least the support and encouragement provided by Alan and the team. Can't recommend them highly enough.
Great team, helped us help our staff which helps us provide a better service and give the best care we can to our patients. They have been such a great support for our business and our team highly recommended to any practice that wants to improve themselves, and make life better for their employees.
Vet Dynamics have helped us bring about dramatic improvements in customer service and team building. We now have far more emotionally engaged staff and clients. Going to work is now more joy than chore. Welcome to work life balance. ☺️
Sometimes when you start a journey, you need a guiding hand to help avoid the pitfalls and plan the best route ahead. The offer of partnership in the small animal practice where I am the practice manager was the start of my journey and Vet Dynamics were that guiding hand. I found the Vet Dynamics team to be very friendly, supportive and their enthusiasm was in plentiful supply!
I went to a Platinum Receptionist Course with Vet Dynamics, I found the course brilliant and very beneficial to my job role. It really helped listening to other receptionists ideas on how they organise their reception team and also having a chance to share your views and ideas too. It gave me a better understanding of how to be in the job role and it also made me realise how valuable us receptionists are to the practice. Overall I would recommend this course to every receptionist.
The Vet Dynamics team have provided bespoke coaching and support in the practice to the entire team by directing and planning business strategy in bite-sized chunks, coaching leadership skills directly to team leaders, providing frequent telephone support and implementing workable systems and processes to sustainably provide continuous improvement and communication within the practice.
Thank you very much for the opportunity to be part of Vet Dynamics. The conference day and meeting all the other vets was most inspiring and although there was a lot to take on board, there surely was a lot of good tips to make a significant improvement for now.
Thanks for a great 3 days. The speakers were excellent (as usual) and the content really interesting. I now have another to do list as long as my arm of course! Hope you guys are not all too exhausted. Congratulations on such a successful event. See you soon, Kate