Author: Amandeep

Most professionals equate management planning with making lists or drawing charts – i.e. planning the time to ‘do’. But do we remember to plan the time to plan in the first place?...

We’ve talked about how, when and why to promote your business on social media but, there is more to having a successful online presence than just throwing money at it! Jo Correia, DVM MSc and Veterinary Communication Manager at Vet Inflow, keeps it simple with...

So much data is available in the modern veterinary practice that sometimes it can seem difficult to see the wood for the trees. But by measuring the metrics that matter, this wealth of data has the power to transform your practice into a lean, mean profit-making machine...

Do you ever wonder “Should I be promoting my business with paid social media?” but you’re not sure how to go about it? Then this list is for you. At Vet Inflow, we create and manage a variety of campaigns for clients with diverse objectives...

For most companies, forging long-lasting relationships is a top priority. And rightly so, says Stephanie Vaughan-Jones, Commercial Manager at outsourced communications specialist Moneypenny A few weeks ago, I was chatting to the partner of a veterinary practice we work with. He told me they have a...

It wasn’t so long ago that speaking to someone on the telephone was the only way we could communicate quickly and effectively. Today of course we are spoilt for choice when it comes to contacting our friends, family and businesses – be that on live...

How often have you heard someone say ‘I'll just answer the phone'? There is no 'just' about it though. For any business, it offers a pivotal opportunity to convert callers into clients, especially for veterinary practices where excellent customer service is so crucial. Of course, in...