Business

‘Employee engagement’ is a big 'buzz word' at the moment but many people misunderstand what it actually is or how it is attained.Let’s get one thing straight, employee engagement isn’t a ‘thing’. It doesn’t exist in the real world; it is a concept, an idea...

According to 90% of surgeries polled by the British Veterinary Association (BVA) earlier this year, over half of pet owners do not understand what registered veterinary nurses do.Alongside this research, the British Veterinary Nursing Association (BVNA) says ‘vet nurses provide skilled supportive care for sick...

In these challenging times there is a tendency for owners and managers to ‘bring out the stick’ to drive improved performance and commitment from their staff.  Neolithic managers that proclaim their staff “are lucky to have a job at all”, beware!Employees’ may be fearful of...