Covid-19

In 1909, Harry Gordon Selfridge, the founder of Selfridge’s department store, invented the phrase “the customer is always right”, which was immediately adopted by other businesses and used as a standard. The intentions were good, but things have changed a great deal during this past...

The words “Can you hear me?” and the standard reply of “You’re on mute”, appear to be the way of starting any CPD, training or workshop these days. All the CPD providers are gearing up for more online and remote teaching using learning management systems, live...

Recorded Webinar Replay  Over the past 16 weeks, we’ve delivered weekly webinars to help you through this crisis. We brought you experts on various subjects; we explored the neuroscience of fear, performance, and recovery; we equipped you to navigate the minefields of furlough, finance and personnel...