Strategy

Platinum Practice the JourneyIn 2013 my girlfriend said to me "Why on earth have you signed up to that Platinum thing? It's a lot of money to commit, money we haven't even got now – are you mad?!"In 2017 she stated, "Businesswise, it's the best...

Guilty as charged.  We all think we can multi task, but the reality is fascinating.  Incidentally I must confess that I began writing this whilst singing along to the radio and checking my emails at the same time as making coffee.  When I read the...

Vet Dynamics' list of simple New Years resolutions can instantly help you and your practice:It’s tiring running a vet practice, isn’t it? And it’s all too easy to become jaded and depressed.  Blue Monday, known to be the most depressing day of the ENTIRE year...

All businesses go through 5 stages of growth from start-up to becoming a successful business. At each stage the business needs to invest in very specific strategies and the owner needs to adopt a change in mind-set to progress to the next stage. Failure to do...

We are all creatures of habit. Our habits are engrained with years, sometimes decades, of repeated behaviours that have worked for us. The conventional wisdom is that it takes three months to change a good habit and six months to change a bad one.  Change is not...

According to 90% of surgeries polled by the British Veterinary Association (BVA) earlier this year, over half of pet owners do not understand what registered veterinary nurses do.Alongside this research, the British Veterinary Nursing Association (BVNA) says ‘vet nurses provide skilled supportive care for sick...

If you look at the management literature or attend any management seminar lately everyone is telling you the veterinary market has become very competitive, uncertain and just too hard. Practices are being told the pressure on turnover and profits is only going to get worse.Annual...

A quote worth reading from one of my favourite authors:“Great powers and empires are, I would suggest, complex systems, made up of a very large number of interacting components that are asymmetrically organized, which means their construction more resembles a termite hill than an Egyptian...