Veterinary Business

So much data is available in the modern veterinary practice that sometimes it can seem difficult to see the wood for the trees. But by measuring the metrics that matter, this wealth of data has the power to transform your practice into a lean, mean profit-making machine...

For most companies, forging long-lasting relationships is a top priority. And rightly so, says Stephanie Vaughan-Jones, Commercial Manager at outsourced communications specialist Moneypenny A few weeks ago, I was chatting to the partner of a veterinary practice we work with. He told me they have a...

Communication as an art form; Awareness; Rapport; Trust. Debbie Robinson explains how to achieve and combine these three elements to improve the relationship with your clients. Neuro-linguistic programming (NLP) is a practical skill that can create the results we truly want. It is an approach to explaining...

A simple NLP technique to re-shape your mindset and boost your self-belief. Robert Dilts, one of the earliest students of Richard Bandler and John Grinder (the founders of NLP), designed a simple model for thinking about personal change and learning and developing congruence. In NLP...