As a Vet Dynamics member you’ll have access to the Toolbox: additional consultancy and training services that enable you to implement newly developed strategies
When joining Vet Dynamics you will inevitably give your practice an overhaul. The Toolbox enables you to lift plans from the page and into reality.
You will identify areas for improvement. You will develop plans to make your processes more efficient. You will put together a new marketing strategy that aims to grow your client-base. And much more.
But at some point those plans will need implementation. So to give you maximum value, we’ve put together the Vet Dynamics Toolbox, a mixture of services and training courses specific to veterinary practice management and veterinary business development.
Does your brand reflect who you are and attract the clients you want? This service will help you establish a unique brand identity that has real meaning for you and your clients.
Develop a marketing plan tailored to your budget requirements and current market position.
Mail outs, newsletters and reminder cards are effective marketing tools. However, in order to maximise your ROI, they need to be professionally designed and written.
The world is digitalized. Most people go online to find information that will help them make buying decisions. Your website, therefore, is an important part of attracting new clients.
It’s here to stay, so make it work for you. Social media is great for engaging people in your local area. Effective social media campaigns are cheap to run and can bring in extra business.
Email marketing can bring new clients to your practice and create stronger bonds with your existing clients.
To assess whether or not your receptionists require additional training, our qualified trainers will test and measure their performance and send you a full report.
Are phone calls being converted into appointments? Overall only 7% of calls to practices are booked in. We can train your receptionists to convert more prospects into clients.
What happens when someone phones your practice? How many potential clients do you lose everyday due to poor telephone skills? Our qualified trainers can help your staff create a good feeling and convert callers into bookings.
Pet Clubs are great for building a loyal client base. We can tailor-make a training package for your practice, and help you build your club-membership.
Get to know how your clients think. By understanding them, you can tailor your services to their wants and needs.
Does your team provide a positive client experience, time and time again? This training session teaches your staff why they need to provide an exceptional client experience, and then how to deliver it consistently.
Do you have programs that aim to build loyalty, ensure good pet health and add profit to your bottom line? We can show you how to run effective programs like Dentals, Flea and Shin, Seniors and the like.
This proven multi-stage program will transform your business and give you the freedom to work on your business rather than in your business.
We provide a series of workshops that will help you optimize your invoicing process.
Got team members who just won’t perform no matter what you do? We’ve worked with hundreds of practices, helping them to resolve performance issues before they get out of hand.
Unfortunately there are times when you need help with problem staff. As a Vet Dynamics member, you have access to our HR and legal experts.
Sometimes people don’t see eye-to-eye and external help is required. We have experienced mediators who can help resolve disputes in a reasoned and diplomatic way.
This is a comprehensive audit of your business. An experienced business coach will look at everything from team management to marketing and finance. Click here to read more…
Do you always feel there’s a million things to do and not enough time to do them? This training program shows you and your team how to be more efficient with time.
Every business should have an executive team to help steer the ship. However, most meetings are ineffective. This is why we put together a special training program for executive teams.
Without good planning, your business is a ship without a rudder. Learn effective ways to establish and document your short- , medium- and long-term goals.
When properly analysed, your accounts and practice management software (PMS) can say a lot about your business.
Are you struggling to keep costs and debt at a healthy level? Get back on track with the help of a Vet Dynamics coach.
Good financial planning and forecasting is critical to the success of your practice. Delegate these tasks to someone who specializes in this field. It’s a win-win situation: you free up your time and add value to your business.
If you’re planning to sell your practice, we can carry out valuations and guide you through the journey: Finding a buyer → Sales negotiations → Completion
You’ve worked hard. So when it comes to retiring, you’d like to ensure the business has enough value for you to live comfortably. Our experienced business consultants can help you get the best return on all your hard work.
Vets have told us they feel growing pressure to deliver higher levels of customer service. They also see better meeting clients’ needs as a key area of opportunity for the future.
– Taking charge of our Future: A vision for the veterinary profession for 2030, Vetfutures.org.uk
Toolbox services are tailored to the veterinary profession
You don’t have to go searching for service providers
Many of our members have used the Toolbox to great effect
All of these services are affordable and represent a great investment
I went to a Platinum Receptionist Course with Vet Dynamics, I found the course brilliant and very beneficial to my job role. It really helped listening to other receptionists ideas on how they organise their reception team and also having a chance to share your views and ideas too. It gave me a better understanding of how to be in the job role and it also made me realise how valuable us receptionists are to the practice. Overall I would recommend this course to every receptionist.
The Vet Dynamics team have provided bespoke coaching and support in the practice to the entire team by directing and planning business strategy in bite-sized chunks, coaching leadership skills directly to team leaders, providing frequent telephone support and implementing workable systems and processes to sustainably provide continuous improvement and communication within the practice.
Become part of the largest veterinary community of like-minded, ambitious, independent veterinary practice owners
You have all this data, but what to do? If only there was additional software that could help you analyse and draw conclusions. There is!